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Pre-order your camping essentials
Everything you need for the weekend, sorted before you set off - tents, sleeping gear, chairs, the lot. Order now using the free, easy and convenient click & collect service and collect from the Fat Franks shop when you arrive.
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How it works
Order now. Collect at Download Festival 2027. Camp happy.
Order now using our free, easy and convenient click & collect service. No delivery, no faff. You buy online, we bring it to the festival, and you collect it at the Fat Franks shop on site.
Order online
Pick your tent or camping equipment and pay securely before you travel. The order number in your confirmation email is all you need to collect - screenshot it, because signal in a field is famously grim.
Collect on site
We open as soon as the festival does, early-bird entry included. Our exact location goes up on our socials before the gates open, as a what3words reference, a spot on the festival map and an on-site contact number.
Take home or donate
Please take your camping equipment home with you after the festival. If you can’t, we’re open Monday morning as a donation point - usable equipment goes to local charities and youth groups.
Why Fat Franks
Forgot something? We’ve got you
Fat Franks was started by Gary, Will and Frank - campers who’ve worked festivals for years and set out to do festival camping equipment properly. We’re there all weekend, not just a website: a real shop, real people, and everything you need for an enjoyable, comfortable camping experience.
A fully stocked shop on site
Forgot something? We run a fully stocked shop all weekend, backed up by our helpful, knowledgeable and friendly staff.
Save 10% vs festival prices
Using our free, easy and convenient click & collect service you save at least 10% compared with the festival price.
Festival help & advice
We’re on site all weekend. Any issue, problem, concern or question — come and see us at the shop, or call 01246 903 690.
Airbed inflation for charity
Bring your airbed to the shop and we’ll pump it up while you wait, for a £3 donation — 100% of which goes to the Samaritans festival branch.
Good to know
Questions
How do I collect my order?
Just bring your order confirmation to the Fat Franks shop — the order number in your email is all we need. Take a screenshot before you travel, because signal at Download Festival 2027 is famously patchy.
Where is the Fat Franks shop, and when can I collect?
Your order is ready from when the campsite opens — check the Download Festival 2027 website for opening times. We post our exact location on our Facebook and Instagram before the gates open — a what3words reference, a spot on the festival map and an on-site contact number.
What if I forget something?
No stress. We run a fully stocked shop at the festival all weekend, so you can pick up anything you missed once you arrive — and we’ll inflate your airbed while you wait for a £3 donation to the Samaritans.
Can I cancel or get a refund?
Cancel more than 48 hours before the festival opens and you’ll get a full refund. Within 48 hours a £15 service charge applies — drop us a line and we’ll help you sort it.
Gallery
At the festival
Talk to Fat Frank
We reply to emails within 24 hours, and there’s always someone on the end of the phone wanting to help.